How We Work
A direct-hire search built around what actually predicts authorization performance — from calibration through post-placement support.
The Service Model
Direct-Hire Placement
- •Role calibration call — I share what drives authorization performance and align to your team's context
- •Passive candidate sourcing with targeted outreach
- •Recorded scenario exercises testing real family-approach performance
- •Candidate briefs with scenario recordings, competency scores, and behavioral evidence
- •Interview coordination and closing support
- •30/60/90-day post-placement check-ins
Pricing & Guarantee
Contingency Search
18–25% of first-year base salary
Guarantee
90-day replacement guarantee on all placements
What Makes the Screening Different
Every candidate completes a recorded simulated family-approach scenario — a realistic conversation where they navigate objections, build trust, and regulate under pressure. You can listen to the recording before you ever interview them. No other recruiter offers this.
Emotional Regulation Under Pressure
Ability to stay calm and composed when families are angry, grieving, or in conflict. Maintaining steady tone and presence even when conversations become heated or emotionally intense.
Language Precision and Tone Control
Choosing exactly the right words, pacing, and tone for each family. Avoiding clinical jargon, explaining complex concepts simply, and adjusting communication style to match the family's needs.
Trust-Building Behaviors
Establishing credibility and rapport quickly, often with families in acute grief. Demonstrating transparency, honoring boundaries, and showing genuine respect for the family's decision-making process.
Objection Handling
Addressing concerns about mistrust, timing, family disagreement, moral or religious hesitations without being defensive or dismissive. Validating concerns while providing clear, honest information.
Coachability and Process Adherence
Willingness to follow established conversation frameworks while adapting to each family. Taking feedback without defensiveness and implementing coaching consistently.
Schedule Reliability for On-Call
Consistent availability for rotation shifts, including overnight and weekend on-call coverage. Showing up when scheduled and managing personal life to support unpredictable work demands.
Why Passive Candidates Matter
The strongest candidates for authorization roles—professionals with proven emotional resilience, family communication skills, and mission alignment—aren't browsing job boards. They're working in hospice care, case management, chaplaincy, and grief counseling.
Your HR department doesn't have the time to find them — or the authorization experience to screen them. I do.
Job Board Applicants
Candidates actively looking—often for a reason
Passive Candidates
Professionals thriving in adjacent roles who haven't considered donation work yet
The Sourcing Advantage
Candidates are sourced from talent pools with transferable skills—professionals who already understand end-of-life family dynamics.
Hospice Nurses & Social Workers
End-of-life care experience with families in grief
Grief Counselors
Bereavement specialists with thanatology training
Healthcare Chaplains
Spiritual care and crisis support experience
Death Doulas
End-of-life practitioners and family guides
Psychiatric Technicians
Mental health crisis experience that transfers
Funeral Service Professionals
Family communication skills in acute grief
Full-Service Support
Every engagement includes tools and support to help your team screen better and retain longer.
Interview Enablement
Screen for performance, not just personality
Manager interview guides and scorecards calibrated for authorization roles—so your team evaluates candidates on the competencies that actually predict success.
Onboarding & Ramp Support
Catch problems before they become turnover
Structured 30/60/90-day check-ins with new hires. Early identification of burnout indicators, coaching gaps, or schedule misalignment—before they become turnover.
Free Resources
Tools to help your team hire better—whether or not you work with us.
Download: Interview Scorecard for Authorization Roles
Coming Soon: Success Profile: Tissue Authorization Specialist
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